DECOS VIENNA
Shipping & Delivery
Your order is prepared and checked in Vienna, then shipped with tracking.
Preparation in Vienna
We usually need 1–2 business days for preparation, quality control and packing. Made-to-measure products, limited collections or exceptionally high order volumes may require more time.
Estimated delivery times
Austria
approx. 1–2 business days
Germany
approx. 2–4 business days
European Union
approx. 3–7 business days
International
approx. 5–12 business days
Delivery times apply from handover to the carrier and are estimates. Public holidays, customs clearance, regional delivery conditions or high parcel volumes may cause delays.
From order to delivery
Order confirmed
After checkout, you receive an order confirmation by email.
Prepared in Vienna
Your bracelet is prepared or made for you if you selected a tailored fit.
Quality control
We check workmanship, fit and overall appearance before packing.
Tracked shipping
After handover, you receive a shipping confirmation with tracking link.
Check your delivery address
Please check your address before completing the order. If you notice an error immediately afterwards, contact us as soon as possible. Once handed to the carrier, we can usually no longer change it.
Customs and import charges
Deliveries outside the European Union may be subject to local duties, taxes or import charges. These are collected by the relevant authorities and must be paid by the recipient.